Accessibility
Savino Del Bene Volley is committed to ensuring that all spectators have the opportunity to enjoy the Pala BigMat experience in conditions of accessibility, safety and comfort.
This section provides all the information regarding parking, dedicated access arrangements, accreditation for people with disabilities and entry with animals.
Parking
The internal parking area at Pala BigMat is private and reserved for event organisers.
Free, unguarded public parking is available in the following areas:
- Via del Perugino
- Joy Village underground car park
People with Disabilities
Pala BigMat provides dedicated seating for people with disabilities, subject to available capacity and the characteristics of the venue.
The total availability includes:
8 wheelchair spaces, each with an accompanying person.
10 additional spaces for people with disabilities, with seating locations determined according to mobility requirements and individual needs, either in the South Stand (Tribuna Sud) or the South Elevated Stand (Sopraelevata Sud).
Reduced Admission Rates
- Disability rating above 75%: free admission for the person with a disability and one accompanying person.
- Disability rating below 75%: a reduced ticket price equal to 50% of the standard ticket price.
How to Request Accreditation
Requests must be submitted by email to:
The request must be received no earlier than 21 days and no later than 3 days before the match.
The following documents must be attached:
- Certificate confirming the disability;
- Any information regarding mobility difficulties or impairments that may be useful in identifying the most suitable seating arrangement.
Accreditation will be considered valid only following written confirmation from the organisation.
Accreditation is subject to the availability of dedicated spaces.
Dedicated Parking for People with Disabilities
The internal parking area can accommodate up to 8 vehicles displaying a disability parking permit.
Priority access will be given to wheelchair users and people with severe mobility difficulties. Parking availability is therefore subject to assessment and is not guaranteed solely by presenting a disability parking permit at the entrance barrier.
For spectators who are unable to use the internal parking area, Savino Del Bene Volley, in collaboration with Humanitas, will provide a reception and assistance service during entry to and exit from the venue.
Staff members will accompany and assist people with disabilities during the arrival and departure procedures, allowing their accompanying person to retrieve their vehicle.
Access with Dogs
For organisational reasons and to ensure appropriate management of the venue's spaces, we strongly recommend that spectators do not enter Pala BigMat with dogs, unless strictly necessary.
If no alternative is possible, a prior request must be submitted to:
The request must specify:
- The need to enter the venue with a dog;
- The size of the animal.
Entry will be permitted only upon prior written authorisation from the organisation.
If approved, seating will be allocated in the dedicated dog area at the South Elevated Stand (Sopraelevata Sud).
The applicable legal provisions concerning assistance dogs remain unaffected.
Contact Information
For information, accreditation requests or specific accessibility requirements:
[email protected] / 055721503