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Savino Del Bene Volley
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Accessibility statement

Last updated 26 September 2026.

Pallavolo Scandicci Savino Del Bene Società Sportiva Dilettantistica a Responsabilità Limitata (registered office Via Benozzo Gozzoli 5/6, 50018 Scandicci (FI), Italy, VAT number IT06271460484) is committed to making its website and online shop accessible to everyone, including people with disabilities, in accordance with Italian Legislative Decree 82/2022, which transposes Directive (EU) 2019/882 (European Accessibility Act).

The service

This statement covers the Savino Del Bene Volley website and its online shop, where official products are sold and online auctions are held: product catalogue, cart, checkout, payment, personal area, online withdrawal and auctions.

Standard and compliance status

The technical reference is the European standard EN 301 549, which for websites corresponds to the Web Content Accessibility Guidelines (WCAG) 2.1, level AA. The site is partially compliant: a large part of the requirements is met, with the exceptions listed below.

How the service meets the requirements

  • Menu, cart, checkout, registration and withdrawal are designed to be used with the keyboard alone; the mobile menu, the cart and the cookie preferences keep focus inside while open and give it back when closed.
  • A "Skip to content" link bypasses the menu; on every page change the new title is announced to screen readers.
  • Brand colours have been darkened or lightened where needed to reach the minimum text contrast of 4.5:1, and the weekly automated check flags any text that falls below that threshold.
  • Content images have alternative text, purely decorative images are hidden from screen readers and icons without text have a label.
  • In the shop forms, registration and the contact form every field has a label, errors are linked to the field they refer to and the cursor moves to the first field to correct.
  • At checkout the button that places the order is always active: if something is missing (payment method, acceptance of the terms, a shipping detail) it says so under the field and moves the cursor there. Moving from shipping details to payment is announced.
  • On the product page the chosen size is announced as selected, the "choose a size" message stays on screen until you choose one and quantity changes are read out; pop-up messages pause while the mouse or keyboard focus is on them.
  • Homepage animations (slideshow, video, particles, photo strip) stop with the "Pause animations" button and stay still if "reduce motion" is enabled on your device.
  • Every page declares its language (Italian or English) and browser zoom is not blocked.
  • Information on prices, shipping costs, withdrawal and guarantee is provided as text, not images.
  • In the archive news imported from the previous website internal headings follow the correct order and informative images (season ticket prices, cup pools, posters, statistics) have alternative text that reports their content.

Content that is not yet accessible

  • Club PDF documents: the Organisational Model and the 2024/25 Sustainability Report lack the structure (tags) screen readers need; the Safeguarding protocols are structured and declare their language but have no document title. The press-kit logos are graphic files. We provide an accessible version of any document on request.
  • Terms PDF attached to the order confirmation and order receipt PDF: they declare title and language but are not structured; the order details are also on the confirmation page and in the personal area, and the terms is published as accessible pages, Terms of sale and Right of withdrawal.
  • Historical photo archive: the descriptions of some photos are generated automatically (event name and recognised players) and may not be very descriptive.
  • Text over photos and gradients: the automated check cannot measure its contrast; we check it visually and some may remain below the threshold.
  • Maps and third-party content: Google maps, embedded videos (YouTube and similar) and the PayPal and Stripe payment pages depend on their providers and are outside our control.
  • Testing with assistive technologies: the main journeys (menu, product page, cart, checkout with errors, withdrawal) are tested automatically with a simulated screen reader; testing with VoiceOver and NVDA by a person has not been completed yet.

How the assessment was carried out

Self-assessment of 26 September 2026, with the automated tool axe-core and manual keyboard testing. Every week the automated check runs on the live site (main pages, product page, cart, withdrawal) and, on a test copy, also goes through a full cart, checkout with errors on screen, order confirmation and auction checkout. A sample of 38 archive news articles, from different years and in both languages, and the published PDF documents were checked separately.

Feedback and requests

If you encounter a barrier, or need content in an accessible format, write to [email protected] stating the page and the problem. We reply within 30 days; if the problem concerns a purchase in progress, we will help you complete it by email or phone (+39 055 721503).

Enforcement authority

The Agency for Digital Italy (AgID) supervises the accessibility of e-commerce services. You can report a service that does not meet the requirements to AgID at any time, even without contacting us first: www.agid.gov.it.